However -- I wanted to add that we have also been unable to open pdfs in Providence. I can see the representation image, but if clicked on it does not show anything in the viewer. It is not a problem in Pawtucket though.
Ideally we'd like to display the originals and allow downloads of the originals in Providence. In the media_display.conf I have the pdf set to:
pdf = {
mimetypes = {application/pdf},
display_version = original,
alt_display_version = large,
width = 100%, height = 100%,
download_version = original,